You can easily create return for your orders

Create Return

We are here to help

On this site you can easily create a return request as a customer

Downloading document for return information

Download the RMA document

& fill in information

Form to fill out

Fill out the form on this page

& upload the RMA document

Waiting for an email

Wait for a RMA no.

& enclose it in the package

Goods in transit

Send your goods

& wait for our backoffice to return

To create a return simply fill out the return form below and upload the RMA document.

Please use our RMA document and fill out with your information. The template can be downloaded from this page.

By submitting this form you agree to our Terms and conditions

Filename Filesize
RMA Document.docx 21 KB


Please don't ship the goods to our warehouse before you have received your RMA no. from our backoffice.
Returned goods without RMA no. will be returned to sender.


Please follow the steps below to create a return request

Please fill out our RMA document in english and we will contact you as soon as possible.

Wait for a response from our backoffice before you can send the goods back to us.

Concerning damaged goods

When handling damaged goods, we need you to check the goods for damage before signing the receipt, and if you register damage, sign with reservations.
Always e-mail us pictures of the damages at
Please be aware that after 7 days we can no longer offer a RMA/credit note for damaged goods.